Case Study: Voice and Data Networks Integration
The start and end of every network conversation should be about performance and limitations. Are certain applications, like Microsoft Teams running slowly? Do calls drop out or is voice quality below where you’d like it to be? Are more seats being paid for than used?...Case Study: The Empowering Capabilities of Artificial Intelligence
The definition of Artificial Intelligence (AI) is expansive, encompassing a broad spectrum of technologies and approaches with the ultimate aim of giving machines capabilities that emulate human intelligence and ability. Today, we’re seeing it applied as a helpful...Case Study: Microsoft Teams Phone Options for Unified Communications and Contact Centers
With over 270 million active monthly users, Microsoft Teams offers organizations of all sizes a proven communications platform. Teams has become essential to how people communicate, collaborate, and do business. Microsoft Teams Phone is a cloud-based, enterprise-grade...