The year customer experience died

This was a rough year for customer experience. We’ve been hearing for years how important customer experience is to business, and a whole business technology category has been built around it, with companies like Salesforce and Adobe at the forefront. But due to the...

What is a Contribution Margin and How Do You Calculate It?

To run a company successfully, you need to know everything about your business, including its financials. One of the most critical financial metrics to grasp is the contribution margin, which can help you determine how much money you’ll make by selling specific...

Tools for Business Strategy in 2023 and Beyond

Growth is essential for any business. After the turbulent times that most businesses faced during these past two years, the biggest challenge is to find effective tools that can help business strategies in 2023 and beyond. Luckily, we have put together this list of...
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